Intel Corporate Services
Learning and Development
Augmented Reality Training
Project Overview
As a Senior 3D Artist and a UI designer at Intel’s Corporate Services Learning and Development group, I played a key role in designing augmented reality (AR) training programs. These programs were developed to enhance employee learning experiences through immersive and interactive technologies. My work included co-leading a team of 3D artists in the AR field and driving a significant redesign of the program’s visuals and user experience, ensuring alignment with Intel's branding and high standards.
A key aspect of this project involved designing a 2D language for Mixed Reality training courses, as well as implementing and optimizing holographic elements on Hololens 2 devices. This combination of AR and user-centered design aimed to create intuitive and seamless training environments that improve knowledge retention and operational efficiency.
Problem Statement
The existing training programs were facing challenges in delivering effective and clear technical content that could be engaging and compelling. The technicians had to deal with busy and confusing paper-based instructions while performing maintenance work on the factory machinery. Which led to suboptimal user experiences. There was also a need to unify the 2D design language and improve the 3D holograms functionality.
Research
+ User-Centered Analysis – Collaborated with training experts and instructional designers to understand user interactions, including how employees engage with AR tools and the obstacles they encounter.
+ Technology Evaluation – Analyzed the capabilities of HoloLens 2 to ensure optimal utilization of its Mixed Reality features.
+ Guidelines Development – Researched best practices for AR object placement, labeling, and interactions to maximize clarity and usability.
Prototype
+ 2D Language Design – Developed an intuitive interface with simple visual cues, interactive elements, and clear feedback mechanisms to guide users through their progress. All elements were designed in alignment with Intel’s branding guidelines.
+ Holographic Implementation – Applied 3D models and UI components to Hololens 2, emphasizing usability and immersion through strategic placement, labeling, and physical interactions with holograms.
Insights
+ Intuitive Interfaces – Users require clear visual cues and feedback mechanisms to navigate and engage effectively with AR training tools.
+ Physical Interaction Benefits – 3D Interactive holograms enhance understanding and retention by providing hands-on learning experiences.
+ Scalability of Design Principles – A cohesive 2D design language and hologram guidelines ensure scalability across multiple training modules and use cases.
:The updated AR training program incorporated
+ 2D Language Integration – Simplified and standardized visual interfaces across Mixed Reality training courses.
+ Enhanced Holographic Design – Strategically placed holograms with intuitive labeling, transparent elements, and interactive feedback for better comprehension and usability.
+ User-Centric Approach – Addressed user needs through iterative testing and refinement, ensuring high engagement and practical value.
Outcome
The updated AR training program improved usability and engagement, providing employees with a seamless and immersive learning experience. The intuitive interfaces and hologram enhancements led to better retention and understanding of complex processes. This project demonstrated the effectiveness of combining cutting-edge AR technology with thoughtful design principles, setting a new standard for Intel’s training initiatives.
